Privacy Policy

The Internet is a global environment and using the Internet to collect and process personal information necessarily involves the transmission of data on an international basis. By browsing this Portal you acknowledge and agree to our processing of personal information in this way. We accept no responsibility or liability for the security of personal information transmitted via the Internet. respects your privacy and is committed to providing ‘Industry Standard’ level of security and privacy regarding the collection, storage, transmission and use of the customer’s personal information through the Portal by maintaining strict policies and security controls. Personal information may be collected through the submission of requests, online transactions and through the use of other online tools. A detailed description of insuredoo’s privacy policy is provided below. If you have additional questions regarding the privacy and security of your personal information, please contact us on compliance.

The collection of personal information online is designed to assist in providing you with the Third Party Products and Services you want and need. All personal information collected and stored by is used for specific business purposes to protect and administer your accounts and transactions, to comply with the relevant laws and regulations of the UAE, and to help better understand your needs in order to design or improve our products and services. Once received by, only’s approved personnel may open and process the application. In addition, requires all third parties with a business need to access this information to adhere to similar and equally stringent privacy policies. Personal information may be supplied to a third party in order to process customer transactions; if the customer requests it; the disclosure is required or allowed by law (i.e. exchange of information with reputable reporting agencies, subpoena, or the investigation of fraudulent activity, etc.); or in conjunction with joint marketing agreements we have entered into. does not provide account or personal information to other companies for the purpose of independent telemarketing or mail marketing of any non-financial products or services of those companies.

Unless restricted by applicable law, you agree that any and all personal information/data relating to you and collected by from this Portal from time to time may be used and disclosed for such purposes and to such persons as may be in accordance with ’s prevailing information technology security policy. will treat your personal information as confidential but we may share it within the group of companies and we can disclose it outside’s group of companies if:

it is needed by our agents,advisorsor others involved in running accountsand services for you orfor collectingwhat you owe to us;

the law or public interest permitsor requires it;

required by us or others to investigateor prevent crime;

we need to provide it to a third party in anticipation of or following a sale, merger of the whole or any part of the group companies or in the course of a joint venture.

As per privacy protection and information security policy, never requests its customers to disclose the credit card information, user ID, login and transaction passwords or any such information through e-mails. Any e-mail or written communication received by the customer, which appears to have been sent from seeking a customer’s personal and confidential information, should not be answered and should be advised.

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties will not pass any debit/credit card details to third parties takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However (website) cannot guarantee the security of any information that is disclosed online is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted

  1. Payment Confirmation
  2. Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

  3. Refund Policy
  4. Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

  5. Cancellation Policy
  6. Customer can cancel their requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.